Entries by Derek Pilling

Frontier Capital Invests in Electronic Commerce, Inc.

Frontier Capital, a growth equity firm focused on established software and technology-enabled business services companies, today announced a $40 million majority growth investment in Electronic Commerce, Inc. (ECI). This investment represents the first from Frontier’s $390 million Fund IV, L.P. and the fifth recent investment in HCM-focused companies. ECI, based in Elkhart, Indiana, offers a […]

Negative Churn

In a board meeting yesterday, we had a brief discussion around “negative churn”. Negative churn is a catchy phrase and apparently a hot-topic in some SaaS circles. I like some of the concepts and disciplines that an understanding of negative churn implies, but I also think it is an unnecessary concept that actually makes it […]

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